Operations Co-Ordinator

"Thank you gentsReally appreciate the support as ever. You are a standout service provider! Warm regards, Andy"

Andrew Baxter, Lookers

Job Description:

Sentrex is looking to recruit someone in the role of Operations Co-Ordinator. In addition to the skills and experience you will receive working for Sentrex you will also receive off the job training in employability skills through an external provider.

Job TypeFull Time
Reports toCustomer Service Manager
Job DescriptionAn exciting new position has become available for an experienced Business Operations Co-Ordinator. The Ideal candidate will have around 3 years experience in a similar role and will be confident in all areas of business administration, including but not limited to Payroll, HR, Finance, Operations, Customer Service and general day to day admin.

The purpose of the role is to provide support to the entire business with particular emphasis on Operational matters. The role will include some general administrative work. The role will be 100% office based and standard working hours will be 9am-5pm Monday-Friday. This role has the capability for growth and we are looking for someone with the drive and commitment to grow in this role. The ideal candidate will have a strong attention to detail, an analytical mind and be confident when dealing with all major stakeholders.

Duties, Responsibilities & Key AttributesDuties & Responsibilities

  • Organising and scheduling jobs using our job management system
  • Assist in compiling reporting for Management
  • Processing data from jobs undertaken
  • Working Pro-actively to address complaints before they occur
  • Management of schedules & tracking of company vehicles
  • Providing performance reports to Finance Department to assist with invoicing
  • Importing audits and distributing to customers
  • Answering Phones
  • Logging inbound sales enquiries
  • Responding to incoming emails from customers
  • Co-ordinating reactive maintenance visits
  • Building strong relationships with Customers and Suppliers.
  • Organisation of computer & hard files
  • Scanning & Filing
  • Answering doors and taking deliveries
  • Answering web site live chats

Key Attributes

The ideal candidate will demonstrate the following:

  • Good written and verbal communication & numeracy skills
  • Excellent Organisation skills and attention to detail
  • Ability to work independently and as part of a team
  • Good people skills as will be liaising with customers, employees and managers across the business
  • Good understanding of importance of customer service
  • Be able to work proactively


  • Experience in a previous administrative role is essential
  • Education Minimum of C grade in GCSE Maths and English or equivalent.

Salary is negotiable dependent on experience















Job Specification:

Job Reference Number: SEN0025
Number of Openings: 1
Job Type: Full Time
Location: Manchester
Department: Administration
Hours: Mon to Fri | 9am-5pm
Rate of Pay: £22000 yearly
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